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Email Sent To Exede After speaking with extremely rude and UNPROFESSIONAL Manager, Jeffery

May 22, 2016 by William Dennis and Rachel D.
How Long Have You Used This Service?: 1 month • 
Would You Recommend To A Friend?: NO NO NO • 
Cost You Pay For This Service (in Dollars): $100 install, $70 and up for month and additional fees, $100 fee for proper satellite removal, also demanding $345 for cancellation fee • 
Zip Code: 71111 • 
Purchased As Part Of A Service Bundle?: YES 

After spending an extensive amount of time on the phone on Saturday, May 21, with extensive wait periods, the manager Jeffery was rude, spoke in an ...
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Sorry I ever switched

May 21, 2016 by Ron
How Long Have You Used This Service?: 9 months • 
Would You Recommend To A Friend?: Hell no! • 
Cost You Pay For This Service (in Dollars): $60.88 • 
Zip Code: 72458 • 
Purchased As Part Of A Service Bundle?: No 

Switched from Hughes net's old slower sat in August last year, regretted it ever since. When it works it's great, when it works. A little cloud ...
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Compelte rip off

May 21, 2016 by Margery
How Long Have You Used This Service?: 5 years • 
Would You Recommend To A Friend?: NO • 
Cost You Pay For This Service (in Dollars): 105 • 
Zip Code: 33436 • 
Purchased As Part Of A Service Bundle?: No 

was told after 5 years that I had not completed our agreement, agreement was 2 years. then charged me $651 to cancel the service. You got to be ...
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Rip off, way over charged

May 21, 2016 by jack
How Long Have You Used This Service?: 4 years • 
Would You Recommend To A Friend?: NO • 
Cost You Pay For This Service (in Dollars): $150 • 
Zip Code: 01230 • 
Purchased As Part Of A Service Bundle?: No 

had 3 tv's, went down to two, they said that was an auto renew at a high price for 2 years. never was told that when removing a tv. would not listen ...
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I'd pay no more than $1

May 20, 2016 by Randall G.
How Long Have You Used This Service?: 2 years • 
Would You Recommend To A Friend?: Never. • 
Cost You Pay For This Service (in Dollars): $150 • 
Zip Code: 74948 • 
Purchased As Part Of A Service Bundle?: No. 

If I could rate this internet with 0 stars, I would. I pay roughly $150 a month for this internet for it to barely work. It says 12 down, 3 up, yet I ...
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worst internet ever

May 17, 2016 by steve
How Long Have You Used This Service?: 3 days • 
Would You Recommend To A Friend?: Hell no • 
Cost You Pay For This Service (in Dollars): 60.00 • 
Zip Code: 48006 

Worst sales people I have ever met. They mislead their customers and give you a runaround just to get your money. I wouldn\'t put them In my dogs ...
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Terrible Service/Sales reps

May 17, 2016 by Justin W.
How Long Have You Used This Service?: 1 month • 
Would You Recommend To A Friend?: Never • 
Cost You Pay For This Service (in Dollars): $75 • 
Zip Code: 49659 

This internet service was one of my last options in my area. I told the sales representative exactly what I would be doing with this ...
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Worst Company Ever!!

May 16, 2016 by Katie
How Long Have You Used This Service?: Almost 2 years • 
Would You Recommend To A Friend?: No • 
Cost You Pay For This Service (in Dollars): $70.00 • 
Zip Code: 70639 • 
Purchased As Part Of A Service Bundle?: No 

The Internet was never a HUGE issue. I don't believe we actually used as much as they said and it would run out way to quick but at $70 a month I ...
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threatened to cancel me if i didn't take their offer

May 16, 2016 by pat
How Long Have You Used This Service?: Patricia • 
Would You Recommend To A Friend?: No • 
Cost You Pay For This Service (in Dollars): 73.25 • 
Zip Code: 77449 

i was having problems with the hopper freezing up. this is the 4th replacement in a year. the representative told me not to interrup her while she ...
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May 15, 2016 by Loren Verrecchio
How Long Have You Used This Service?: 2 days • 
Would You Recommend To A Friend?: NO • 
Cost You Pay For This Service (in Dollars): 79.99 • 
Zip Code: 1128 

HORRIBLE SERVICE! It was installed in my apartment for TWO days and it did not work! Called multiple times! NO RESOLUTION! They were suppose to come ...
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