User Reviews for DirecTV:
Happy! I became a customer of DirecTv 17 years ago, and I have seen the service improve greatly over the years as far as the problems with service outage during rain storms and bad weather. It hardly ever goes out now, and if it does, it is only briefly. Their customer service agents go above and beyond to help in every way possible to resolve any issues you may be having--whether it be a lost signal, changing packages, requesting a lower or discounted bill. They are always eager to make the customer happy, and that I am. Thank you DirecTv for many years of top notch service. The only negative comment would be that AT&T partnered with them and my internet service is so slow that it takes a day and a half to stream a movie. Ridiculous!
Enough is Enough
We have had the various satellite services and will probably not return to any of them. I am looking at HDTV antennae and streaming services as well as free apps through roku and the likes as the price of this service is just too high and will go higher until I meet the 3 year commitment I made. I think that in the long run, it will save me money to quit, pay the early termination fee and go with the other services I mentioned above.
Have had DirecTV at this location 5 years, previously 7 years in Colorado. Satellite signals degraded or lost during snow or anytime heavy rain is on the line of sight of the dish to the satellite. Just the nature of this type of satellite communications...not an equipment problem. Service has been courteous and helpful when needed - which is seldom. Have whole house DVR and 4 boxes all of which have worked with out significant problems. Is it expensive - yes. Do I have a choice - no because I live in a very rural area.
GREAT in every way!
I LOVE Directv. I have been with them for 8 years now. We live in the middle of nowhere so our only options are satellite services but I would stay with Directv even if I had more options. I have the protection plan for all of my electronic devices in my home. That is why my bill is so high. The protection plan is worth the cost if you have a lot of electronics.
Customer service is highly attentive and will go above and beyond to help if you need it. Very good programming choices and it never goes out (unless we have 8 feet of snow outside).
I cannot say enough about how pleased we are with Directv.
Direct TV should sever all ties with Exede internet! The Internet service is horrible! I
canceled my Comcast service to get what seemed like a better deal but I am regretting it. The Internet is extremely slow and no one in the house can get their work done! My children cannot get their homework done and neither can my husband get his work done. It is very frustrating
Still love this service after 21 years!
We got Directv way back when they were first starting. We have had them at multiple locations and have never had any reason to be unhappy with them. In the early days it didn't take much weather to cut them out but that has improved dramatically over the years. The only complaint I have about them is if you do need to call about something their automated system drives me nuts, wish they had a way to bypass that and get to the rep faster as I have usually tried everything the computer is telling me to do before I call. 😛
Great for country
Been with Direct since they were sold at Radio Shack. Installed my first dish myself. Had a box go out recently and the tech came out and updated my dish and lines for no charge. It really has to storm now for me to lose service and then it is very brief.
I will go to clear TV when done with Direct as many of my friends are doing. I am tired of violence and infomercials.
I really enjoyed having DirecTV. Thus far, I have been with them for more than 3 1/2 yrs and never had any problems. The only issue I ever had was when there is a power outage or a thunderstorm that's when the Satellite fails and oftentimes takes awhile for the TV signal to restart.
I've had DirecTV for 2 years now and so far I've had no major problems regarding my service.