Sirius XM

I have subscribed tho SXM for 3 years and have enjoyed the variety of programming. In the past couple of years I've noticed more commercials, especially on the comedy channels which is frustrating. The point of a monthly subscription is to avoid commercials.
I have 2 monthly subscriptions and jyst bought a new receiver for my RV 2 days ago. I install installed it with a new head unit just in time for a10 day trip with my family. I called today to activate the new reciever and get my 3 months free service with the "never miss a beat" promotion my receiver offered. I called the 866 number in the instructions and after waiting and then speaking to a customer disservice representative in India who spoke broken english I was told they couldn't activate my radio; I needed to hang up and call the the number that i had just called. So I did. Guess what? After a few minutes of run around they told me the same thing. "The calls must be forwarded here." I waited several hours and called again only tho sit on hold for 47 minutes before finally hanging up out of frustration. Mever have i experienced such atrocious customer service. Sirius XM should be ashamed! It has a monopoly on the satellite radio market. If there was any respectable competition it would likely be out of business. Shame on you, Sirius XM. I like your product enough to put it in an additional vehicle but can't even get an additional radio activated. I'll gladly share my story of disgust with as many people as possible in holes that they don't patronize you.

GARTH BROOKS channel is the best.

Best mix of songs ever, so happy i found it.
Please dont stop having it, its the best, Thank you.

On 6/10 I was charged $18.21 after my 6 month subscription was over. Then I called in spoke to Henry and he was help on resolving my issue. Per their agreement it is 3 to 5 days turnaround time for a refund. Guess what they lied and I am still waiting on my refund. They customer is terrible. I am going follow up with BBB. Please make sure watch your account because they are unreasonable people for customer service and refunds

I wanted to just say the whole Eddy Vedder guest DJ thing was a disaster on the Beatles channel. Having kids or grand kids in the car listening to the Beatles because they love them is great, having this guy sounding like he's wasted and saying "Fuck" and "Shit" and talking about being "High" in between songs is not something I expected on the Beatles channel. Plus it was completely boring, rambling beyond belief. I could care less that he's in Pearl Jam etc., the Beatles channel has a lot of work to do to make it viable the programming as is leaves much to be desired. And this goes beyond the whole Vedder thing.

The worst customer service ever I called the day before my 3 Month free trial subscription was due to cancel it I received a bill anyway for $58 I called to tell them I had cancelled it before it was due they said I had actually renewed my subscription for 6 months on the day that I called. Not true I argued on the phone with their employee for over 10 minutes to talk to a supervisor that he would not let me talk to finally when I demanded to talk to a supervisor I finally got to talk to one after waiting on hold for several minutes after telling the supervisor that I will be turning them into the Better Business Bureau and I will not be paying any amount he finally agreed that he would put my balance to zero and I do not owe anything I'm sure I will receive another bill next month!

Deejays are ruining your programming. I'd rather hear AM commercials than the horrible chattering of your deejays more interested in talking about themselves. I don't care what your deejays think about social media, weather, tv persons, politics, and other ego-drive comments. If you wanted to create satellite-fed junk AM proramming you're on the right track. I find myself switching channels every few minutes to avoid your yapping overpaid deejay wannabes. Fire them all and get back to 100% music. I'm looking for another music source to replace your service. Your star rating field should have a zero star option.

I'm actually a happy SiriusXM subscriber, but I was really torqued when, for the past two weeks the powers that be chose to air Road Trip Radio in place of The Loft for two...whole...freakin'...weeks. Whaaaaat? Makes no sense at all and I missed what I consider to be some really valuable programming.
And, I will have to agree with another reviewer that The Bridge is a bit lame. Actually, a lot lame. How about playing some of the great music by many of those same great artists that we haven't all heard a few million times? That music exists and is begging to be played. C'mon, folks, broaden the playlist by not just a little bit, but by a LOT.
Thank you. A Seattle Sirius Radio subscriber.

Sirius is more concerned with data mining your information and locking you into autorenewal than dealing with concerns. I just had a customer service rep lie to me about autorenewal. He also claimed to set a termination date to avoid autorenewal. The date was for AFTER the auto renewal would take place in one year. Calling another number I had a guy claim he was switching me to invoice billing. All the while every person kept demanding e-mail and phone number and other info I NEVER provide. When I would tell them this they would rattle off the information they have which they received elsewhere and demand I confirm it before addressing my issues. Avoid this company and use the other alternatives out there. Worse than the cable companies.

Stop playing puerile dribble from "Orleans, Gerry Rafferty, Boston, and other second, third tier entertainers. Please, more James Taylor, Neal Young, Dylan, CSNY, Beatles, Who, Allman Bros. Too much crapola!

Another great event with Sirius customer service!! Can this company even consider that they have a customer service group!?!?! I submit NOT! Last 2 times with their chat room the so called customer service personnel had the problem solving of my dog. I wonder if they could even read English!

So I disconnected chat and called to speak with a human and low and behold this nice young man said I could not transfer a new replacement radio so I signed up for a new plan and was sent to a different person to cancel the old radio plan.

I informed this young lady, whom does the cancellations, I was upgrading my satellite radio equipment. Hhmmm...imagine my blood pressure readings when the young woman said "why did you not just transfer the plan?" Then she said why are you cancelling?? I just told you I was UPGRADING!!

Why is it so hard to customer service out of Sirius!?!?!?! I wish there was other competition out there!!:( 🙁 🙁