Sirius XM

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User Review for Sirius XM satellite radio service

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Sirius XM Holdings Inc. Sirius XM satellite radio Satellite radio service. SKU UPC Model Sirius XM radio

What about the over 60 listener?

Sep 12, 2015 by Gary McSpadden
Zip Code: 65616 

Dear Sirius,

We have enjoyed many of your channels as we have traveled back and forth across the nation.
However, I do not understand your decision to remove ESCAPE from the automobile service. It was the ONLY SOFT MUSIC channel that was on your more than 200 channels. It seems that there are many other channels for the younger crowd and this was the only channel for we who are older and like the "old songs".
We would like to remain as a consumer of your product, so would you please reconsider and do at least ONE CHANNEL for those of us who want to cruise in an easy, peaceful manner.
I think we might not be the only ones that might drift away from your company without some consideration for the older crowd.

Thank you,
Gary and Carol McSpadden
Long time subscribers


Sep 07, 2015 by Wayne Ray Lance
Zip Code: 37303 

SiriusXM removed escape from it's radio lineup to online status only. What were you thinking, really bad move. I would not recommend SiriusXM to anyone right now.

ESCAPE 69 Removed @#!&%$

Sep 06, 2015 by George Balogh
Zip Code: 46901 

Stupid Move removing channel 69 ESCAPE.
Replacement channel is horrible!
Now no easy listening music station!
Will not renew my 3 subscriptions
So many crap stations and no easy listening, where is your Brain?

Removal of the Escape Channel

Sep 06, 2015 by Sarah Jaehn
Zip Code: 34683 

The ONLY channel I really, really liked was Channel 69, the Escape Channel. Out of nowhere, the channel was dropped! How could this be? Thousands of people love this channel, an easy listening channel. The kind of people that listen to this channel are not interested in listening to it on the computer, which is where the company placed it - some obscure high number. We Escape listeners are smart enough to get music for free on the computer. Duh. How could the powers-that-are make this terrible decision? Why aren't you listening to the droves of complaints from us? Pride? Not prize?

Removal of Channel 69

Sep 03, 2015 by Edward Martin
Zip Code: 45431 

The SOLE reason that we purchased XM service was the "Beautiful Music/Easy Listening" channel. We sometimes listened to other channels for a change in tune, but we found the Sinatras, Watercolors, etc. to actually be annoying after a period of listening. The ONLY channel that consistently had good music and little talk, and was good for hours-long entertainment is the one that your Content Director moved from the lineup used by those who listen via radio to the lineup of those who listen via computer/phone. This was a wise choice only if your Content Director is looking to justify total elimination of "beautiful music" by moving it to media used by people who are unlikely to listen to it. I currently have four different radios to receive XM -- but given the content that you choose to broadcast, that soon will be zero!


Aug 28, 2015 by Chris
Zip Code: 32439 

My radio was due for renewal but the credit card didn't process for the LARGE amount, so I receive a phone call to collect the renewal. I didn't agree with they price of the plans so I didn't renew and the next thing I know my credit card had been charged several small charges each month, for 3 months, when I called to get a refund for non authorized charges from Sirius Xmas they said I was suppose to have CANCELLED the radio subscription....go I did and I won't use them ever again!!!! THIEVES!!!!

Overcharged and Still Cut Off

Aug 22, 2015 by Brenda Tassava
Zip Code: 46240 

Traded in my car in Dec. 2012, and called Sirius to have the change made in early 2013, dropping my no-longer owned vehicle from my account...or so I thought. Despite SiriusXM charging my credit card for $349.33 in May, $155.94 in June, and $176.77 in July they proceeded to discontinue my service at the end of July. Today, I open a letter that says my account is active and includes a new channel line-up and I notice they have my OLD car listed as the account radio! I call Listener Care, who finally takes the time to see there are 2 accounts and he merges them into one and gets my service reactivated. While on the phone, I discover all the charges that have hit my credit card and discuss this with the agent. He says I've already filed a dispute for charges (which I have NOT) and that my bank should already be processing the credit. He advises me to call my bank. I call my credit card company and they have no record of any disputed charges, and no record of SiriusXM processing or requesting a refund. I go back to Listener Care and get placed on hold multiple times, after having to go through the entire story again only to have him say he will open an investigation. Meanwhile, I take a look at Consumer Affairs reviews and see that the 3 most recent (August 2015) reviews are all similar scenarios of overcharging credit cards on file and NOT issuing proper refunds. Isn't this the very definition of fraudulent activity and/or theft?

Removal of channel 69

Aug 16, 2015 by Tmjewett
Zip Code: 19803 

Channel 69 is the reason I am willing to pay for XM radio. Without it, there is no consistently beautiful music, and unless it comes back to XM, I no longer believe spending this kind of money is worth it. Cancellation coming.


Jul 27, 2015 by chris
Zip Code: 83204 

called three times to order a new radio kit could not get any communication service every different person I talked too had a different price so I ended up not ordering ill have look somewhere else terrible service

Lost its way

Jul 24, 2015 by Phil
Zip Code: 78613 

Started in 2006 with just Sirius as all I wanted was uninterrupted music. Since 2006, the service has added so many DJ's who narcissistically drone on and they say commercial free but they are constantly self promoting their other channels. Additionally, my two favorite channels have a DJ named Madison who is absolutely the most annoying person I've ever heard. I have the replay unit so I can scroll past things I don't want to hear but then the service will update the unit and I lose all my recorded info. Sometimes it's talk radio and I miss all that info. I have three letters for you...MTV. Once MTV showed videos but never does now. Satellite radio with Sirius XM has lost its way.

1.4 5.0 368 368 Things have changed in the last 10 years.Things the agent won't tell you over the phone when you take their promotional offers:"Free" is not free, it's a rebate.There is a $3 Sirius XM satellite radio