User Reviews for DirecTV:
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They are the WORST company out there! Do not waste your hard earned money on this company or at$t!!! I'm currently watching a movie channel TMC which is part of Showtime and it's showing a channel called MSG and it is showing people in a bar playing table hockey and showing ads!! Directv said theyed fix but that's been HOURS ago and still NO MOVIES even though the banner for the chan says TMC and says what the movie I should be seeing is!! I am waiting on Starlink in my area and will DROP directv as soon as I get!!! I will NEVER use directv or at$t again! If they think I will get there streaming service,they better not hold there breath OR MAYBE THEY SHOULD!!!!
I was with Direct TV for a number of years an honestly I was pleased with the service. The problems occurred when I stopped the service because we moved. I paid was what I was suppose to pay and returned my Equipment . They claimed I never paid the final bill nor returned the equipment. I finally had to threaten them with legal action they stopped. But today when trying to add a service to my ATT account they are holding this over my head . I have two choices. One is to pay Direct TV, the other is to change phone services.
After 5 years of constant billing issues (never know what your bill is going to be)and increases I called to have them reinstall my dish after a new roof.We needed to move it forward 1 day.No she said it will be 15 days so we kept the appt but she deleted our current appt by her admission a mistake and there is nothing they will do we have to wait a total of 15 days to get our TV back.But the good news is Ive had plenty of time to explore other options so ATT/DIRECT YOU'RE FIRED I'd give 0 stars if I could
After your contract runs out they will raise your rates every month.When you try to call and cancel they will put you on hold for at least 2 hours every time.When I did get throughIt takes three weeksAfter that to cancel.And the two hours I was on hold I searched Google trying to release leave a review for DirecTV and was unable to because Google blocks all negative feedback against DirecTV
Liars, DirecTV will raise your rate regardless of what was agreed upon. I'm being charged $600 more per year than I agreed to. The only part of the "contract" they send you that they can't and won't change is the disconnect fed of $450. Screw them go elsewhere.
I am sick and tired if having to refresh my equipment when I turn on my tv and can't get the local channels. I have to go to my computer, enter my account, refresh my equipment, which takes at least 20 minutes
Meaning I've lost that part of the show. Get you act together. Have you heard of ROKU, Amazon Prime - they don't have these problems.
I cancelled my DirectV service in January 2020 and I informed them I did not have their receivers in February 2020. Despite this, without my knowledge or consent, they reactivated service at my **old address.** They preceded to bill me for service and reported me to the credit bureau for not paying the bill. I’m not responsible for service that they reactivated at my old address. They acknowledged they were aware I’d moved and they acknowledged I didn’t have their equipment and waived the equipment fees.
For over a year I contacted DirectV and was assured by multiple Customer Service Reps and Supervisors that the issue was resolved, only to find out the hard way that their assurances was false. DirectV is running a terrible scam on their customers forcing them into paying for additional months of service after service is canceled or the customers credit is ruined and reported to the credit bureau.
I lost my job due to Covid 19, hotel industry, and in order to find a new one need to move to a new state. Where I am moving is a neighborhood that only has Comcast so needed to cancel DirecTV. They charged me the full cancellation rate of $160! Every other company I had to cancel understood these were unusual times and out of my control and waived any cancellation fees. I would not suggest anyone use this company.
If I could rate as negative 10, I would. The absolute worse customer service ever, a nightmare every month,
This was my only option for my building, I would NEVER mover to another building (or city) that I would be stuck with this....just brutal....
Directv has hidden fee, rate pice services without notices. do not use them save your time to disscuss with them about rate. their contract said that they can increase your price every year...??????
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