Please keep your SiriusXM reviews factual and intelligent. The more professional and thoughtful your review the more helpful it will be to other readers. Thank you! 🙂
User Review for Sirius XM satellite radio service
Submit your review | |
I have had SiriusXM for 10-12 years. I enjoy the 40's Junction, 50's Gold, 60's Gold, 70's on 7, 80's Groove, SoulTown, Classic Vinyl, etc; The 40's Junction always had the automated DJ which was replaced with a lady introductee. I want my regular Auto DJ back. He was funny, put some pzass in the station, gave the station a lot of character. Please bring back. Thank You!
I called Sirius to discuss the pricing of the plans for our 2 cars. I asked for a channel by channel comparison of the different plans: they don't offer one. I was repeatedly directed to a website feature (I was logged in) that I was told provided the comparison. After reviewing the list, I informed the customer service rep that the comparison did not include channels that I had as part of my plan. I was again referred to the same tool.
Sirius demonstrates ZERO interest in making channel by channel plan comparisons available. They do have a list of ALL the channels they offer, but won't tell you which ones are included in which plans.
Magic Matt at 6:00am needs to play something other than slow ballads.People work out at that time of day, and I KNOW there is good music from the 70's. Motown, Rock, and all kinds of other stuff. Please, either put someone else on at that time of day, or tell him there is other stuff he can play.
too much commentary. Katy Babs, less talk please!!! just play the music!!!!
I pay to hear music only. I don't want to hear customer comments about the music or artists on air.Please stop this practice.music only 247.
When I first purchased my Jeep they set me up with the free year. never knew about it. I got the letter in the mail, and the emails about a month later. I called Chrysler to complain. I contacted SXM, waited on the phone for an eternity, then asked for the service to be shut down.
Three years later, I took my jeep to the nearby dealer for some routine service. Then I got an email stating that I was awarded another trial.
I called and asked for it shut off! This time I told them that the radio was removed from the vehicle and replaced with an aftermarket radio that does not support SXM.
I give them two stars for not arguing with me when I said "turn it off".
Would SiriusXM consider a Roots/Americana station? This type of music must be favored by a large group of listeners. You might increase members if you had this option. Coffee House station doesn't really come close.
I listen often to Folk Alley.Com on the computer. This is what I am talking about.
NOW SIRIUS RADIO USES A HARD BALL APPROACH TO THEIR SELLING TECHNIQUE. IF YOU SUPPLY THEM WITH A CREDIT CARD, ONCE YOUR CURRENT MEMBERSHIP EXPIRES THEY RUN CREDIT TO GET FUNDS OUT.
WHICH I DIDN'T LIKE AT ALL AND OFFERED TO PAY THEM VIA CHECK! WHICH AN INDIAN SALES REP SAID HE COULDN'T ACCEPT THAT METHOD OF PAYMENT! AN WENT STRAIGHT TO MY BANK DEBIT CREDIT AND PROCEED TO WITHDRAW FUNDS FROM!
NOW DUE TO THIS BULLYING ATTITUDE, I WILL NEVER AGAIN PURCHASE ANY SIRIUS XM PLANS! BEWARE THEY DO HAVE NICE LISTENING STATIONS BUT WITH CUSTOMER REPS LIKE THIS GUY ITS HIGHWAY ROBBERY!!!!
Remember when you would try to cancel AOL? It was an act of congress to finally get it accomplished. SiriusXM is the same way. Unlike 99% of subscription services you can’t cancel via their website. You have to call. They have a great automated system…unfortunately that automated system won’t cancel your subscription. It needs to transfer you to a live person. Oh wait… it is the weekend. Never mind. Call back Monday.
I have to do that now and am really looking forward to the AOL pitch to try and keep me a customer.
Whatever happened to… I don’t want it. I don’t use it. Enough said and needed.
Horrible service! I had Sirius XM for approximately 6 months- after that they continued to withdraw funds from my checking account (while no longer receiving services) each month for an amount well over my previous plan. Upon contacting Sirus XM, they would not provide a refund or even stop the monthly withdrawals from my account and stated that I would have to file a dispute/claim with my bank. I would never recommend this service to anyone and will never be using Sirius XM in the future!