Hughesnet (classic)

EchoStar own Hughesnet (over 5,000 compliants filed at bbb org; 100s at ripoffreport; pissedconsumer; Consumer Protection Agency; FCC; satellitecomplaints com ... )? ..... How does EchoStar remain in business? ....

Didn't work... had to change immediately... now they want their crap back off our roof so my 65 year old husband is climbing a ladder to remove their junk from our roof!!!!!!!!!

Wish I could give them less than 1 star. Need a negative 5. I was stuck in an area of Louisiana where this was my only choice. Foolishly i got in a contract ( this is my last contract and card on file ever) not only is the service so bad I couldn't even do zoom sessions during Covid lockdown. When I finally got STARLINK which I hope everyone switches to I went to cancel Hughesnet. They owed me money which I never got. They put my dish on the roof and was going to charge me to send a tech to get their stuff. Had to by a ladder to send their stuff in and they still charged me. Money is tight never waste it on Hughesnet. I will spend the rest of my days telling everyone to switch to STARLINK.

wish i didnt even have to give a star. so money hungry and selfish. worst ever. please dont join.

I've never experienced such a low quality company as HughesNet! I don't know which is worst the internet service or the phone. WARNING! DON"T BE ENTICED BY THEIR COMMERCIALS...THEY ARE TRULY HORRENDOUS IN EVERY WAY!!!!!!!!!!!

if i could give a 0 star i would, i had to get this service because of my location, it is in a dead zone so i had no choice. I ended up paying 450 a month at one time because of kids being home and me working from home and had to get more "data" so we could function. Chatted with customer service about 3 months ago and asked about cancelling, they said i had to call and i did so. And now we are in Sept and they hadn't cancelled my service, called customer service they stated they didnt see where i called and that i only chatted with customer service, asked for a case number explained that was a few months ago and thats why i am calling. So no help what so ever, i am now ou 450.00. You can't watch netflix at all because of how much "data" it uses and no more than 2 people could be on at one time, especially during work hours because it slows down the internet...as much money as they charge you would thing it would be better service. I cant wait until starlink comes out, then what are you going to do hughesnet?

Horrible company! I advised them of working from home and assured me it would work for us. After trying multiple times at different times of days, we called to cancel the service within 30 days. We had only used 3% of our allotted data all month. ur technician assured us they would cancel with no penalties within that time. We had already paid installation fee and first month upfront. They are now stating on top of what we had already paid, we still need to pay $400 cancellation fee. Horrible person we spoke with on the phone. Rude!

I'm mad I had to give them a star at all. The internet is worse than the old dial up it's not even fast enough to stream movies without buffering every minute. Now I'm in contract and cant get out total waste of time and money wouldnt recommend this service to anyone

I am going to change my service I cannot watch anyone movies off Netflix, Stars. Hulu. Or any other channel so why am I paying for a service that is NO use to me, watching regular TV, this internet service is terrible not ever again.

I called about getting service thru them and told them I needed to work with a VPN Service, no problem they said. The Tech came out and did not even check the system!! I was getting this to work from home due to the virus. Once I went online I could not do my job, called them back and they say oh we don't work well with a VPN network!! This id after they put a hole on my home that is only a year old!!! Called them back and I was on hold for 2 hours, I finally hung up, I will be contacting a attorney!!!!