NOTE: this page is for classic HughesNet satellite internet. If you are using the new HughesNet Gen4, please visit our Gen4 review page.
It To A Friend?: Absolutely not
I got this service because I was promised that it was fast. This was before gen5. Worst service ever. I called to cancel and was talked into giving gen5 a try because it was sooooo much faster--not. I couldn't even watch YouTube videos because of the buffering. I was informed that I had to pay HughesNet $300 to get rid of their lousy service. Signing up for this service will be a decision you will regret, I know I did. They get no star at all.
It To A Friend?: NO!!
Claims that I run over my 30 mg Plan in just a few days, NO WAY, Just me and my wife and we only use the internet in the evenings for several hours, for facebook, and watch a few Amazon or Netflix movies. Very Slow when they claim that we went over our plan!!!! I have called numerous times about this and "I AM SICK OF IT",,,, When I purchased Hughes services, I thought that I had unlimited use, that was what I was told. I WILL CANCEL AND NOT PAYING ANY EARLY DISCONNECTING FEE'S!!!!!! BETTER BUSINESS BUREAU TIME.
It To A Friend?: No
Was told we would have fast internet, but most of the time we don't even have any internet, tho we pay our monthly payment always on time. Really does not deserve even 1star.
It To A Friend?: Never
The absolute slowest & worst internet & phone services I have ever tried to use! Regular cutoffs & shutdowns! Mostly slower then frozen molasses! Have to jump through hoops to try to get connected with customer service or technical support! This company appears to be operating on the very edge of lies & extortion!These people should be shutdown!Sure indicates the sounds & actions of SCAMMERS!Probably would be wise to stay away from this bunch! I already HATE these services!
WORST EVER!!! DON'T GET IT!!
not even ganna give it a star!! my biggest thing is slow internet service!! slow internet service=bad wifi!!! AND i'm stuck paying your fees for another 1year 1/2!! you guys need to better your services!!!
Hughes Net or Dial up, which is faster?
Is Hughes Net faster than dial up…well that is the question? There are times where I find Hughes Net to be faster but all too many times I have found Hughes Net to make Dial Up look good! I have never seen dial up take 30 seconds or more to load Google’s home page! To top it off its not just about speed but data allowance! Hughes Net advertises that you can sit there & watch a video about cooking or how to fix your car! RIGHT! Try it sometimes & your data allowance will be gone in about 2 minutes! Stay away from News sites or even Yahoo as they have auto play videos & advertisements that you can’t turn off & before you know it your data allowance is down to ZERO! In short Hughes Net is a big rip off & a piece of shit that’s about 1 notch better then dial up & because dial up is impossible to get any more you have no choice but to have Hughes Net or no internet at all (& sometimes no internet at all looks pretty good)!
The worst Internet Service in the Country! They should be fined for charging so much and the poor service. They kept running me out of time every month. SO tech came out and replaced all equipment. Still have over 50 percent of time left, but so slow, I can't even watch a movie!! Hate It!!!
This service is not much better than dial up. More often than not, we have to turn on our mobile hot spot in order to download news associated video's, or e-mail. If given the choice ever again and I can't get cable internet, I'll go with the hot spot.
Three months after canceling I got a bill for $215 for a part of the dish on the roof I didn't return after I cancelled my account. They told me the day I cancelled that they did not want it back.
This is easily the worst company I have ever dealt with, the service was between not working and slow when it did work.
DO YOURSELF A FAVOR, STAY AWAY FROM HUGHESNET.
Never again. USPS snail mail is faster.